Terms & Conditions
These terms and conditions (the "Terms and Conditions") govern the use of www.simpler.coffee (the
"Site"). This Site is owned and operated by Ivy & Rill Consulting Inc.. This site is an ecommerce
website, blog, and sells consultation services
By using this Site, you indicate that you have read and understand these Terms and Conditions and
agree to abide by them at all times.
THESE TERMS AND CONDITIONS CONTAIN A DISPUTE RESOLUTION CLAUSE THAT
IMPACTS YOUR RIGHTS ABOUT HOW TO RESOLVE DISPUTES. PLEASE READ IT
CAREFULLY.
Intellectual Property
All content published and made available on our Site is the property of Ivy & Rill Consulting Inc. and
the Site's creators. This includes, but is not limited to images, text, logos, documents, downloadable
files and anything that contributes to the composition of our Site.
User Contributions
Users may post the following information on our Site:
- Public comments.
By posting publicly on our Site, you agree not to act illegally or violate these Terms and Conditions.
Accounts
When you create an account on our Site, you agree to the following:
1. You are solely responsible for your account and the security and privacy of your account,
including passwords or sensitive information attached to that account; and
2. All personal information you provide to us through your account is up to date, accurate, and
truthful and that you will update your personal information if it changes.
We reserve the right to suspend or terminate your account if you are using our Site illegally or if you
violate these Terms and Conditions.
Sale of Goods And Services
These Terms and Conditions govern the sale of goods and services available on our Site.
The following goods are available on our Site:
- Coffee gear;
- Coffee related educational resources; and
- Coffee beans.
The following services are available on our Site:
- Consultation services, specifically pertaining to coffee businesses.
The services will be paid for in full education will be paid for fully at the time of booking. 50% will be
paid for upon committing to the consultation services and the remaining 50% is payable upon the
completion.
These Terms and Conditions apply to all the goods and services that are displayed on our Site at the
time you access it. This includes all products listed as being out of stock. All information, descriptions,
or images that we provide about our goods and services are as accurate as possible. However, we are
not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of
all goods and services we provide. You agree to purchase goods and services from our Site at your own
risk.
We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel
your order and have already processed your payment, we will give you a refund equal to the amount
you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt
of any refund.
Third Party Goods and Services
Our Site may offer goods and services from third parties. We cannot guarantee the quality or accuracy
of goods and services made available by third parties on our Site.
User Goods and Services
Our Site allows users to sell goods and services. We do not assume any responsibility for the goods and
services users sell on our Site. We cannot guarantee the quality or accuracy of any goods and services
sold by users on our Site. However, if we are made aware that a user is violating these Terms and
Conditions, we reserve the right to suspend or prohibit the user from selling goods and services on our
Site.
Subscriptions
Your subscription automatically renews and you will be automatically billed until we receive
notification that you want to cancel the subscription.
To cancel your subscription, please follow these steps: Subscriptions that are paid for in advance.
Cancellations are processed for the next subscription payment and any fees that were paid will not be
refunded. You will however continue to be able to benefit from the subscription until the end of the
term for which the final payment covered.
Payments
We accept the following payment methods on our Site:
- Credit Card; and
- PayPal.
When you provide us with your payment information, you authorize our use of and access to the
payment instrument you have chosen to use. By providing us with your payment information, you
authorize us to charge the amount due to this payment instrument.
If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to
cancel or reverse your transaction.
Shipping and Delivery
When you purchase goods from our Site, the goods will be delivered through one of the following
methods:
Standard delivery by post. Delivery takes 5 - 7 business days.; or
Expedited shipping by courier. Deliver takes 2 - 5 business days.
Delivery will take place as soon as reasonably possible, depending on the delivery method selected.
Delivery times may vary due to unforeseen circumstances. Please note that delivery times do not include
weekends and statutory holidays.
You will be required to pay delivery charges in addition to the price for the goods you purchase.
If you purchase goods from us for delivery to a destination outside Canada your purchase may be
subject to import duties and taxes applied by the destination country. You are responsible for paying
any such duties or taxes. Please contact your local customs office for more information before making a
purchase. We are not responsible for the payment of any such duties or taxes and are not liable for any
failure by you to pay them.
You are required to provide us with a complete and accurate delivery address, including the name of the
recipient. We are not liable for the delivery of your goods to the wrong address or wrong person as a
result of you providing us with inaccurate or incomplete information.
Refunds
Refunds for Goods
Refund requests must be made within 30 days after receipt of your goods.
We accept refund requests for goods sold on our Site for any of the following reasons:
- Good is broken;
- Good does not match description;
- Good is the wrong size; or
- Good does not meet the purchaser's expectations.
Refunds for Services
We provide refunds for services sold on our Site as follows:
- Consultation services and education will be fully refunded if the consultation services are
cancelled at least 48 hours before the services were scheduled to be provided. Alternatively, we
can work with you to reschedule delivery of the services or classes. Email
makeit@simpler.coffee with information about what you are seeking a refund for and why.
Returns
Returns can be made by mail. To return a good by mail, follow the following procedure:
Send us an email at makeit@simpler.coffee with your order number, information about which good(s)
you would like to return, and the reason for the return. We will send you a return shipping label for you
to use. You will drop the item off at a post office.
Consumer Protection Law
Where the Consumer Protection Act, or any other consumer protection legislation in your jurisdiction
applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and
remedies under that legislation. These Terms and Conditions will be read subject to the mandatory
provisions of that legislation. If there is a conflict between these Terms and Conditions and that
legislation, the mandatory provisions of the legislation will apply.
Links to Other Websites
Our Site contains links to third party websites or services that we do not own or control. We are not
responsible for the content, policies, or practices of any third party website or service linked to on our
Site. It is your responsibility to read the terms and conditions and privacy policies of these third party
websites before using these sites.
Limitation of Liability
Ivy & Rill Consulting Inc. and our directors, officers, agents, employees, subsidiaries, and affiliates will
not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from
your use of the Site.
Indemnity
Except where prohibited by law, by using this Site you indemnify and hold harmless Ivy & Rill
Consulting Inc. and our directors, officers, agents, employees, subsidiaries, and affiliates from any
actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.
Applicable Law
These Terms and Conditions are governed by the laws of the Province of Alberta.
Dispute Resolution
Subject to any exceptions specified in these Terms and Conditions, if you and Ivy & Rill Consulting
Inc. are unable to resolve any dispute through informal discussion, then you and Ivy & Rill Consulting
Inc. agree to submit the issue first before a non-binding mediator and to an arbitrator in the event that
mediation fails. The decision of the arbitrator will be final and binding. Any mediator or arbitrator must
be a neutral party acceptable to both you and Ivy & Rill Consulting Inc.
Notwithstanding any other provision in these Terms and Conditions, you and Ivy & Rill Consulting Inc.
agree that you both retain the right to bring an action in small claims court and to bring an action for
injunctive relief or intellectual property infringement.
Severability
If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent
or invalid under applicable laws, those provisions will be deemed void and will be removed from these
Terms and Conditions. All other provisions will not be affected by the removal and the rest of these
Terms and Conditions will still be considered valid.
Changes
These Terms and Conditions may be amended from time to time in order to maintain compliance with
the law and to reflect any changes to the way we operate our Site and the way we expect users to
behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a
notice on our Site.
Contact Details
Please contact us if you have any questions or concerns. Our contact details are as follows:
(203) 843-1951
makeit@simpler.coffee
______________________________________
You can also contact us through the feedback form available on our Site.
Effective Date: 10th day of September, 2022